Refund policy

Return & Refund Policy

At Elvoria Shop, we want you to be satisfied with your purchase. If you receive an incorrect, damaged, or defective item, please contact us as soon as possible so we can assist you.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive an incorrect product, please contact us with:

• Your order number

• A description of the issue

• Clear photos or videos of the product and packaging

Our team will review your request and let you know the available resolution.

Returns

Return eligibility may depend on the condition of the product and the reason for the return. Items should generally be unused, in their original condition, and include their original packaging where applicable.

Some products may not be eligible for return due to their nature.

Refunds

If your return is approved, we will inform you about the applicable refund process. Refund timing may vary depending on the payment method used.

Contact Us

For return or refund questions, contact:

Elvoria Shop
📍 123-B Block Sabzazar, Lahore, Pakistan
📞 03247026850
✉️ info@elvoriashop.store